How We Turned a Telecom NOC’s Busy Inbox into Bitrix24 Tickets
See how we turned a telecom NOC's shared mailbox into Bitrix24 tickets, with auto-priority, threaded replies and real emails on every ticket.
Real Bitrix24 implementations, integrations and automations we have delivered. Client names are withheld, but the technical detail is not.
Bitrix24 Gold Partner · 5 case studies
See how we turned a telecom NOC's shared mailbox into Bitrix24 tickets, with auto-priority, threaded replies and real emails on every ticket.
Scan a supplier invoice and the Bitrix24 deal fills itself in — vendor, line items, totals. Email attachments go through the same pipeline. We built it with Google Document AI OCR.
A customer says "hi" on WhatsApp and gets a five-insurer comparison back in the same chat. We built the rate database, the quotation engine and the Bitrix24 integration behind it.
Agents were dialling in one window and logging calls in another. We built a click-to-call bridge between Bitrix24 and Aircall, with number normalisation so every call lands on the right record automatically
A motor insurance team was typing vehicle registration details into every deal by hand. We connected Surepass to their Bitrix24 motor pipeline, but with a twist: it checks their own CRM first, so they…
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