Bitrix24 – Contact Management Centralize and Simplify Your Customer Data
Manage all your customer contacts, interactions, and communications in one place with Bitrix24 Contact Management.
Complete Contact Management with Bitrix24
Bitrix24 Contact Management provides a unified solution for organizing and maintaining customer and business contacts. From storing detailed profiles to tracking every interaction, Bitrix24 ensures your team always has up-to-date, easily accessible information to build stronger relationships and close more deals.
Powerful Features of Bitrix24 Contact Management
Centralized Contact Database – Keep all customer and vendor details organized in one secure, searchable location.
360° Customer View – Access complete contact histories including calls, emails, meetings, and notes in one click.
Smart Data Capture – Automatically sync contacts from web forms, emails, and phone calls to reduce manual work.
Segmentation & Targeting – Group contacts by source, region, or activity for personalized marketing and follow-ups.
Integrated Communication – Call, chat, or email directly from the contact record using built-in Bitrix24 tools.
Role-Based Access & Permissions – Control who can view or edit specific contact details for better data security.
Centralized Contact Management in Bitrix24
Manage all your leads, customers, and partners in one place. Bitrix24 provides a single database that makes it easy to find, update, and maintain contact information. Each profile is automatically linked to communication history, ensuring your team has all the context they need before every call or meeting.
360° Customer View in Bitrix24
Gain a complete understanding of every client. Bitrix24 combines call records, chat logs, emails, meetings, and notes under one contact. Your sales and support teams can instantly access every touchpoint, helping you deliver faster, more personalized responses.
Smart Data Capture and Automation in Bitrix24
Bitrix24 reduces manual entry by automatically capturing contacts from web forms, chatbots, emails, or call logs. New contacts are instantly added to the CRM with relevant details, saving time and reducing data errors. Saras UK helps you configure automation rules so every new lead is routed to the right person and followed up on time.
Segmentation and Targeted Communication in Bitrix24
Organize contacts by lead source, location, interest, or engagement level. With segmentation, your sales and marketing teams can personalize their outreach and campaigns. Bitrix24 also allows you to send emails, create tasks, and assign follow-ups directly from the contact record for better engagement and faster conversions.
Why Choose Us for CRM Solutions?
Bitrix24 Certified Partner
10+ years of CRM expertise
Cross-industry implementation experience
Automation-first, growth-oriented design
End-to-end lifecycle support
Transparent delivery & training processes
Frequently Asked Questions(FAQ)
Is Contact Management part of Bitrix24 CRM?
Yes, it’s one of the core modules that helps you organize, track, and communicate with leads and customers effectively.
Can I import my existing contact list into Bitrix24?
Absolutely. You can easily import contacts from Excel, CSV files, or even other CRM systems.
Does Bitrix24 support email and call tracking?
Yes. Bitrix24 automatically logs emails, calls, and meetings associated with each contact for a complete activity history.
Can I segment contacts for marketing or follow-ups?
Yes. You can group and filter contacts based on activity, region, or source to run targeted campaigns.
Do you offer setup and training for Contact Management?
Yes. SarasUK provides complete setup, customization, and training to help your team efficiently manage contacts through Bitrix24.